01. THE DATA WE SOURCED
When you choose to order meatball sub online or customize our signature hot and cold sandwiches, we collect information necessary to fulfill your culinary request. This includes your name, delivery address within our Canadian service zones, and contact details.
Active Collection
- Order history for pizza and salads
- Payment processing tokens for secure transactions
- Catering inquiry details for Toronto events
Passive Collection
- IP address and browser fingerprint
- Geolocation for finding a sub shop near me
- Interaction data via internal diagnostic tools
02. HOW WE USE YOUR INFO
We don't just assemble great sandwiches; we manage data with the same precision. Your information allows us to optimize our menu, from predicting which side dishes will be popular to ensuring our delivery times for the best subs in Calgary stay efficient.
We use your data to communicate order status, send promotional offers on our pizza range (if you’ve opted in), and refine our digital experience for mobile and desktop users across Canada.
03. CATERING & LARGE ORDERS
Managing sandwich catering in Toronto requires more detailed data points—including event dates, venue access protocols, and specific dietary requirements for large groups. This information is shared only with our internal kitchen leads and logistics partners responsible for ensuring your artisanal platter arrives fresh and on time.
- Event Logistics Scheduling
- Allergy Awareness Management
- Corporate Billing Records
- Specialized Pizza Prep Specs
04. DATA SECURITY ARCHITECTURE
Your safety is non-negotiable. Firehouseplus employs industry-standard encryption protocols (SSL/TLS) for all data transmission. We do not store full credit card numbers on our local servers; all financial processing is handled by Level-1 PCI-compliant third-party providers.
"We treat your personal data with the same respect we treat our ingredients: freshness, integrity, and careful handling from start to finish."
05. YOUR PRIVACY CONTROL
Residents of Canada have specific rights regarding their personal data under PIPEDA and provincial legislation. You have the right to request a copy of the data we hold, request corrections to that data, or ask for the deletion of your account and associated history. To exercise these rights, please contact our data officer at the address below.